Ordering

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How do I place an order?

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What file guidelines does your ordering software (ROES) require?

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Can anyone order from Artsy Couture?

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Can I cancel my order?

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Where can I track my order?

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What are your turnaround times*?

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Can I combine Product Catalogs in ROES?

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Do you offer color corrections?

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Do you offer drop shipping?

Customer Service

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How can I contact Artsy Couture?

Troubleshooting

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I'm having trouble downloading the ROES order software—what should I do?

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My order isn’t going through- what should I do?

Shipping

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What are the 2016 holiday shipping deadlines?

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Do you accept rush orders?

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Do you deliver outside of the Continental United States?

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What do you charge for shipping on each product?

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What if I live in Canada—what is my shipping cost?